At Steven Gerrard Academy, we set the highest of standards in everything we do, this includes the appearance of our students.
All successful applicants are asked to purchase a kit bundle prior to starting the programme. The bundle ensures all learners are dressed equally whilst covering use for all weather both on and off the pitch.
Our expectation is that kit is to be worn for all aspects of the programme. Please contact [email protected] if you would like to order additional items.
If, for whatever reason, your son/ daughter is unable to join the programme, but you have begun or completed your uniform payment plan, you may be eligible for a refund (minus your £25 non-refundable deposit).
Refund Eligibility
You will only be eligible for a refund if:
- If we withdraw your child’s offer for a place on the programme for any reason.
- You have to move to a different area for personal reasons, and we are unable to provide you with a new study centre.
If your child decides that the Steven Gerrard Academy programme is no longer for them and they choose to study on another course, we cannot guarantee a refund, if our order has been placed with our supplier. For reference, Steven Gerrard Academy annual kit order is usually placed on May 1st each year.
As each uniform bundle is personalised and sizes are ordered for individual students, it means we are unable to return any orders to our supplier. This means that we can only issue a refund, if said bundle can be resold to another learner. If a new buyer is found, you will receive a refund of the amount you have paid, minus the £25 deposit.
Based on the information provided above, Steven Gerrard Academy cannot guarantee if and when refunds will be issued, however, we will endeavour to do so within 2 weeks of the DfE October census.
If exchanging any items, please ensure that items remain in the condition you received them.
Our team is on hand to support in any way we can. For more information regarding refunds, or for any other queries, please email [email protected] or call 0151 294 3229 ext.2.